Liz is out this week but I can certainly run diagnostics on your system and see what is going on.
Thank You Amanda, I could not send any email last night as it was soooo slow. Also the wiring from the satillite dish to the house is VERY OLD wiring & connectors are rusty all at least 8 years old acording to previous owner of home.. The only new wiring is what is on the house coming inside. A Tech needs to come out & run correct wire & connectors.
If it is possible now, could you private message me or post here pictures of the wiring? The images attached to your account show good wiring and fresh di-electric grease application. Also, which device are you currently using and having issues with?
Amanda, this is VERY upsetting! The only pic that is correct is my last pic. THE REST OF YOUR PICS ARE NOT MY INSTALLATION!!!!!!