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Can't do ANYTHING!

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LJM425
New Member

Can't do ANYTHING!

We had a tech come out and readjust the dish a few months ago. Nothing has changed. We can't load a webpage without buffering. We can't watch YouTube. We haven't bothered wasting our money with a streaming subscription since we're wasting it on horrible internet. We thought we'd try reaching out through here for any help or ideas.

2 REPLIES 2
maratsade
Distinguished Professor IV

Your best bet is to wait for the HughesNet reps on this site to check your account and see what may be wrong, if anything. You may need to follow some troubleshooting steps, too. The reps are here M-F during business hours.  Give them a chance to check things and get back to you. 

Remy
Moderator

LJM425,

 

Thanks for reaching out! I see this is your first post. Welcome to the Community! We'd like to take a look into this for you, but I was unable to locate the account connected to your Community profile. Please send a private message to the link provided below, with your account number or a phone number attached!

 

https://community.hughesnet.com/t5/notes/composepage/note-to-user-id/102584

 

Thanks,

Remy