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Cannot backup iPhones or iPads

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birchbay
New Poster

Cannot backup iPhones or iPads

My wife and I have not been able to back up our iPhones or iPads for going on 2 months.  I have attempted to contact tech support by both email and phone - NO RESPONSE by either. The iPhones and iPads backup quickly when attached to the University or the City internets.  The problem is, we are in a forced 'Work at Home'

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