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Cannot connect to Facebook through my Candy Crush Saga App on Ipad

Assistant Professor

Re: Cannot connect to Facebook through my Candy Crush Saga App on Ipad

I'm thinking it may be the latency/ping setting on the Candy Crush server. They are able to set the threshold on their end and possibly even jitter. I'm guessing they may have changed that. 
Assistant Professor

Re: Cannot connect to Facebook through my Candy Crush Saga App on Ipad

Also, check out troubleshooting instructions here:  http://www.isitdownrightnow.com/king.com.html
Alum

Re: Cannot connect to Facebook through my Candy Crush Saga App on Ipad

Hi Gail,

Thanks for your reply and patience. Hopefully the troubleshooting instructions sgoshe left here were a bit of help to you, Thanks sgoshe!

We went ahead and ran diagnostics again to make sure we haven't missed anything and returned no issues from our end. 

Please let us know if have any additional questions or concerns.

- Warren
New Member

Re: Cannot connect to Facebook through my Candy Crush Saga App on Ipad

My Candy Crush app on Wiindows 10 shuts down or says facebook cancelled, when I try to connect to facebook. Any advice?