that hn9200 modem is not available anywhere and looks like it was mostly for europe. hughesnet will only do gen 4 now and not anything lower than that.
but they should have been be able to fix this problem especially if a proxy can get around it. it is hughesnet screwing up....whether it's intentional or not is debatable.
Why are you an apologist for hughesnet.... ?.....I wonder if there are ways to get paid to go on the hughesnet forum and support those jerks. Probably.
This is clearly their, HughesNet, issue; the very fact that i can get on today proves that. I did do some things (including all that are mention) but last night i still could not get back on.
they cannot keep up;
as soon as someone gets here with internet (that is not centurylink) we are history. That it is more complex than a ground based ISP is all the more reason for them to be better and not worse when it comes to customer service.
I just wrote to AT&T and told them I hope they can investigate whether their new deal with DirectTV gives them access to a whole bunch of new customers who would love to dump hughesnet. will let you guys know what they say
Hughesnet has a documented history of not reacting quickly enough to changes. Major websites like yahoo and FB make changes they believe they need to make (usu for security) and it takes hughesnet an excessively long time to listen to their customers' complaints and to react. Latency times for satellite are 50-60 times what they are for normal providers. Fine, we knew that going in -- but when latency gets in the way of access to something like FB, then hughes needs to do something else to react. They obvioously finally did get their timing squared away during this most recent bout. next month...who knows?!
The company makes 85 million dollars a year. They could afford to provide some customer service -- the complaints are all over the forum; some from knowledgable people. And that takes into account whatever they do pay their "shills".