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Cannot stream Netflix

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New Poster

Cannot stream Netflix

Supposed to have 25mbps download. Speed test shows 19.2. Cannot watch Netflix without it stopping to buffer every 10 seconds or so.

3 REPLIES 3
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Distinguished Professor I

Re: Cannot stream Netflix

Speeds are not guaranteed, so even though the system is designed for 25 Mbps down, often you don't get that.  And for streaming Netflix, you don't even need that much.  It streams fine on 3 Mbps down, as long as there's little congestion.  You may be encountering congestion, especially if you try to stream in prime time when everyone else is.  Limitations of satellite internet. 

 

If you'd like to have speed issues addressed on this community, you will need to follow this procedure: https://community.hughesnet.com/t5/Tech-Support/Think-you-have-slow-speeds/m-p/110034#M74607

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New Poster

Re: Cannot stream Netflix

Thank you.

Moderator
Moderator

Re: Cannot stream Netflix

Good morning ScruffyFace, 

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

Thanks,

Liz

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.