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Cannot upload/download ANY pictures or video

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New Poster

Re: Cannot upload/download ANY pictures or video

I agree with you!  Haven't been able to use YouTube at all for 3 days now!  My neighbor can't either!

 

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Re: Cannot upload/download ANY pictures or video

Try turning off the Video Data Saver... I had the same issue.. turned that off and now I can at least slowly upload and watch YouTube.  Better than it stalling and never starting.  Low Rez only for me but 360p seems OK with some buffering.  TJ

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Associate Professor

Re: Cannot upload/download ANY pictures or video

No, please don't turn off the video data saver. People are doing this en-masse and it's clogging the system.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
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New Poster

Re: Cannot upload/download ANY pictures or video

Totally frustrated!  Can't get through to tech support through chat or phone...still no videos!

 

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Moderator
Moderator

Re: Cannot upload/download ANY pictures or video

Hi dkblanki, 

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a detailed explanation so we can better assist you.

 

Thanks,

Liz

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.