I have run into an interesting problem, When attempting to access the Internet I am getting "page not available". The status is green across the board and the conductivity test shows no problem however no web pages are accessible. Multiple attempts to various web sites results in a connection after 10-15 minutes. Once the first connection occurs most sites seem to work although some seem to intermittently have access problems. These are standard sites such as cnn.com etc. It should be noted that Google.com usually works. Any ideas or others experiencing the same problems?
I see it's your first post here, so welcome to the community! We want to address your concerns, so please post a case number or the serial number located on the bottom of your modem so we can pull up your account.
Please try Alan's suggestions above and let us know what happens. Which browser are you using? Does the same thing happen in different browsers? If the issue persists after trying all of the above, try clearing your browser cache and let us know if that makes a difference. Here's how to clear your cache: http://www.refreshyourcache.com/en/home/
Looking forward to hearing back from you.
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