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Connecting to wifi on Gen 5 Ht2000w modem

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GailWasiskiMile
Sophomore

Connecting to wifi on Gen 5 Ht2000w modem

Just had the new Gen 5 router installed yesterday.  The technician chose to just connect my other wifi router to the new modem.  I was trying to access the wifi on the gen5 router from my ipad, but it will not let me connect.  It says not available.  Should i just forget trying to connect? Or is there something else i should try.  Just wanted to see if it was faster.  I have my wifi router and an extender to which i am connected right now.  Yes the speeds are faster, but being a geek i wanted to see if the new gen5 was faster!

1 ACCEPTED SOLUTION
C0RR0SIVE
Associate Professor

GailWasiskiMile,

If you look at the back of the HT2000W, you will see a sticker that lists the name of both Wifi networks on your modem, as well as the passwords for each network.  Have you tried using that information to connect?

It's also possible that the technician disabled the HT2000W wifi since you had a system available...  Having two wireless devices present with in the same area can cause signal conflicts.  If the radios are disabled, you can re-enable them by following the following instructions.

1: Go to http://systemcontrolcenter.com OR http://192.168.0.1
2: Click on Wifi Settings
wifi1.jpg
3: You will need to enter the password, by default it is    admin
4: Click on each wifi setting and make sure the SSID Enable is checked to enable the radio, then click save settings.
wifi2.png


Thanks,
C0RR0SIVE

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