The following error was encountered while trying to retrieve the URL: http://smtp.secureserver.net/
Connection to 220.127.116.11 failed.
The system returned: (111) Connection refused
The remote host or network may be down. Please try the request again.
Your cache administrator is root.
Generated Wed, 19 Nov 2014 20:52:54 GMT by SLCRX0100Bay11 (squid/3.1.19)
I've asked repeatedly to speak with someone with technical knowledge and not just reading off a script (as the two people so far). Please help.