Aside from the incredible pervasive ignorance of their general staff, it is now apparent HughesNet does not even communicate well between departments!! In attempting to cancel the most lamentable excuse for a “service” in my lifetime, the incessant arguments and endless excuses has finally come to an end! Amanda, one of the elite staffers I am told, offered me the option of cancelling my atrocious service, waiving any fees or return of equipment. After 2 hours and 43 minutes of attempting to communicate with a string of employees having the cumulative IQ of a line of fence posts, I think I’m finally done with this miserable assemblage of incompetents, save the pending regulatory agency complaints in process.
If considering this company as an ISP, go for intensive therapy first. HughesNet insists you work for them more than they work for you! Their expensive service, when functional, is marginal at best and when you call to attempt to address a service issue, too bad. They have NO solutions, other than testing! Testing done on your time and at the expense of your meager data allowance. They then send you to this “place”, envisioned to be in the bowels of some medieval dungeon, where interminable trolls lurk in the shadows, telling you how insanely happy they are with their service and if you were just smarter, had an IT degree or used to drive spaceships, you’d really like HughesNet! What a stellar group of egotistical, technical “wizards" are herein encountered. BUYER BEWARE!!!!! These are dishonest, unethical and deceitful people, employed by a devious and dishonorable company. Pradman Kaul could learn much from an honest businessman. My attempt at doing business with HughesNet has given me a much greater appreciation for companies who actually CARE about customer satisfaction and are staffed with individuals having a command of the English language. HughesNet is only about customer volume. How deep can they put their hands into your pocket?
Hughes Net. CEO, Pradman Kaul, pictured in the photo above for "Spacenews." Kaul is the leader of the satellite internet provider Hughes Net, which seems to "space out" when it comes to providing actual service for the money.
Hughes net, a leader in corporate tyranny is being run by a man named, Pradman Kaul. It appears Mr. Kaul has some serious problems with creating a fair playing field for his customers.
I'm sure his background is in "how much money can I get" business practices as if this the only mark of success.
Success was once considered by how many customers a company could keep, not how many they could scam.
But the illustrious Mr. Kaul, who seems to get awards from different organizations, must not have these people doling out the praise, on his list of customers.
Because this is the most terrible company since Microsoft. They are in it to win it and the prize is every dime they can pickpocket from their customers.
Watch, President Obama holds him up as an example of good business practices! But alas, we know that Obama likes anyone who will funnel cash and praise his way.
What's wrong with these people that money obviously doesn't buy? They can't be happy to rip off people everyday can they?
It appears so. If you have trouble it is not because of the person you have from customer support or tech support, it is these obese fish slurping up the worms at the top of the corporate food chain, caring nothing about their organizational reputations or customer loyalty.
I’m not interested. But, wittle Ricky, are you under adult supervision at this moment? Does your mother know you are on the computer? Is your address, telephone number and parents’s name written on the inside of your shirt collar? Just checking.....I’m beginning to worry...........!
Well Reggie.....drive on! There is no STOP sign at any of my posts!!!! You are not required to pay attention nor even glance this direction. Don’t just sit there sobbing, gnashing your teeth and wringing your hands!! Get up and pretend to be an adult for bit. You might actually enjoy it!
Don’t you clowns have anything better to do? I’m certain there is a huge number of unhappy new customers that you’d get a whole lot more mileage with than you’ll get here. But, hey, I’m in the office, awaiting cattle to be delivered and frankly, enjoying the banter. Amazing....simply amazing.
Gwalk, was that lame attempt at humor directed toward yours truly? If so, thank you for your kind concern.