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Constant connection errors still...

Sophomore

Re: Constant connection errors still...

Connection was recently just horrible... Online like 50% of the time for thirty minutes.

I am considering getting my 56k back just for one critical program so it can hold a stable connection!!!
Moderator
Moderator

Re: Constant connection errors still...

Hi Mari,

 

Thank you for your updates. Engineering is aware of this and we've informed them that the disconnects are still persisting and have asked for an update. Once we have news to share we'll let you know.

 

Your patience and understanding are much appreciated.

 

 

Thanks,
Liz

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Sophomore

Re: Constant connection errors still...

Well, I found my own workaround...

I paid $14/month for a dialup connection for my critical software. πŸ˜‚
Sophomore

Re: Constant connection errors still...

Sat connection cleaned up and has been working smoothly for the last 36 hours, what did they do?
Moderator
Moderator

Re: Constant connection errors still...

Good morning Mari, 

 

Thank you for confirming that performance has improved. Engineering made a network adjustment Thursday night to address intermittent connectivity concerns. Please don't hesitate to reach out again if you have additional concerns.

 

Thanks,
Liz

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