Could We Please Get An Explnation Of What Is Wrong?
Could we also get an estimate of how many more months we will have degraded service?
It's been over a month since the announcement/ opology for poor service, and the 3 Gb token gift.
It's been 3+ months since the service slowed on Beam 55 . How long does the announced reallocation take? Is this the root problem?
The new normal is under 500 Mbs Dwn , and occasionally an unusable service some evenings, especially for viewing streaming video.
Could We Please Get An Explnation Of What Is Wrong?
Regards.