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Customer service

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Freshman

Customer service

It’s it all customary for tech support or HughesNet people to just hang up on you!? Their customer service is trash if that’s the case.
2 REPLIES 2
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Junior

Re: Customer service

Yes,and half the time you cant understand them. They wont call you back either. So you have to do it all over again.

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Distinguished Professor IV

Re: Customer service

@Roygeorge 

 

No, it is not customary for phone support to hang up on you.  I can also say that, from my own experience, when I've had to call customer service I've never had anyone hang up on me, and this is over a nearly sixteen year span thus far.  

 

With this said, if the help you need is with the speed issue you mentioned in your other topic, you can follow the instructions given in the reply to get that help.


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