Hi holcomdm,
I ran some more diagnostics and do not see anything that sticks out. Have you added anymore devices to your network? For example, computers, tablets, phones, which connect to the internet? Are you directly connected to the HN9000 through Ethernet?
If you can please run some speed tests here using 12 MB as the test size
www.testmy.netHope to hear from you soon.
Thanks,
Chris