DNS Errors

[Chris11]

Hi holcomdm,

What you'll need to do is test out one computer directly connected the HughesNet modem. Take the router out of the equation. 

- Chris

[holcomdm]

I tried to do that and it is requesting a username and password to set up that connection.  Since we got rid of our desktop we have never had any of the laptops directly connected to the modem.  What would be my hughesnet username and password, because I don't remember ever setting one up?

[Gwalk900]

There is no username or password needed to connect to your Hughesnet service ... however,

There is a "passkey" or "passphrase" needed for a wireless device to use your connection if connecting wirelessly through a router.

If you "dump" that info in a device, you will need to access your Routers internal GUI and get that info so it can be entered into the wireless device.

That is a router wireless encryption issue, not a Hughesnet connection issue.

[holcomdm]

I figured it out with a phone call to the hubby.  Got the ethernet connection to connect but it says there is no internet access now
.  I think it needs to be configured somehow but I'm not sure how.

[holcomdm]

All lights are on on the modem.  No internet access though.  Hooked back up to the router.

[holcomdm]

Sorry I should make that a little clearer.  I am packing to go to a conference so I am doing this stuff in between packing.  I cannot connect to the internet with my laptop hooked up to the H9000. So I am hooked back up to the router for now until I can figure that problem out.

[holcomdm]

Ok got it to work hooked up to HN9000  But I will do some more testing when I get back from my conference because so far only one website gave me a dns error.

[Chris11]

Hi holcomdm,

Please do and keep us posted. Have fun at your conference. 

- Chris

[Denise Holcomb1]

Ok so while at the conference center I had no DNS errors on my laptop, so that was a good test.  When I got home I tested back and forth between being hooked up to the router, and then just the modem.  I got the DNS errors both ways.  I have noticed that the DNS errors are not as bad as they had been the last couple of weeks, but they are still happening.

[Gwalk900]

How are you obtaining your DNS services ?