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DNS Fails Problem DNS Acceleration[N]

Sophomore

DNS Fails Problem DNS Acceleration[N]

I was on the phone with support for two hours. We are going to replace the Modem next week. 

 

This is a bussiness account but used for home use. I am curious has anyone ever run into it where the DNS Acceleration[N] has red x all the way accorss all the time?

 

I have checked no malware on the network just times out and fails. The service has not been stable I am hoping its the modem any ideas?

20 REPLIES 20
Sophomore

Re: DNS Fails Problem DNS Acceleration[N]

Also sometimes TCP Accleration errors out as well. 

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Sophomore

Re: DNS Fails Problem DNS Acceleration[N]

Modem Errors 2.PNGModem Errors.PNG

Sophomore

Re: DNS Fails Problem DNS Acceleration[N]

Attached the screen shots anyone have any ideas Smiley Sad The internet is also running slow dialup almost 

Distinguished Professor IV

Re: DNS Fails Problem DNS Acceleration[N]


@Michael3245 wrote:

I am curious has anyone ever run into it where the DNS Acceleration[N] has red x all the way accorss all the time? 


I have, but it was many years ago and on a different system.  It was back when I had a legacy plan and a DW6000 modem.  They ended up replacing the radio on my dish.


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Sophomore

Re: DNS Fails Problem DNS Acceleration[N]

Hoping the tech will be out on monday with next day service. I know they are going to replace the modem and have the tech check the dish as well. I am hoping to get this fixed Smiley Happy It hard to use the internet when  96% of your dns lookups fail and you have to keep refreshing to load a page. Here is the current information after a while of the modem running. 

 

Modem 3.PNGModem 4.PNG

Associate Professor
Sophomore

Re: DNS Fails Problem DNS Acceleration[N]

looks like firmware version v0.10.10

boot code 1.1.48

Hardware verison 1

Sophomore

Re: DNS Fails Problem DNS Acceleration[N]

software version 3.4.6.26 fallback 3.4.6.24

wifi software 0.10.10

Sophomore

Re: DNS Fails Problem DNS Acceleration[N]

The modem has been replaced. I was told if the issue happens again would see about moving me to echostar 17. Is this something I would want to do or will i see worse preformance than I do on 19?