Thanks for the update, Amanda.
In my modems system info it shows
Software Date: Feb 29 2012, 17:13:59
Software Release: 6.9.0.37
Is the recent software that was individually upgraded?
As for the performance, I don't feel it's better although it's only been a few days since the "upgrade". There were some dns errors the day your engineers ran the upgrade and last night I was getting multiple web acceleration errors after the 10 pm free download period. My connection has slowed down during the regular daytime hours. I have included a test that I ran 20 minutes ago. I'll let you know how it is in the next week or two. Thanks.