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DNS lookup error

bud
bud
New Member
‎08-11-2016 11:50 PM
‎08-11-2016 11:50 PM

Re: DNS lookup error

Hi Amanda,

Ay yi yi, I didn't see your message until now. Yes, I finally seen the credit posted. As for the $20/12 monthly discount, it was short lived Smiley Sad First month was credited, last month it wasn't. Thanks for all your help and I'm sorry it took me a while to get back with you. 

Bud
0 Kudos
Amanda
Moderator
Moderator
‎08-12-2016 10:22 PM
‎08-12-2016 10:22 PM

Re: DNS lookup error

Hi
I think this is because I may not have put it in.. was waiting on your reply.

I can confirm it is applied now and for 12 months long. Glad to hear you got the credit. You can refer to that case number for any issues with the credit/discount in the event I am not available.
Service Adjustment Status
SAN: DSS33355991
Service Credit Applied successfully for the Account
DSS33355991 Case ID for the operation is 54774588. 

Have a good weekend
Amanda
0 Kudos
bud
bud
New Member
‎08-15-2016 01:46 AM
‎08-15-2016 01:46 AM

Re: DNS lookup error

Amanda,
You have a good weekend too. Thank you.

Bud
0 Kudos