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Data Nonsense

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Honorary Alumnus

Re: Data Nonsense

Karen,

The "hour by hour" never was intended to be real time as it is a "History"

For real time usage use the "at a glance" meter that IS real time and resolves down to a single MB:


The new history display does convey the same info as in the past.

It does seem to filter out the "heartbeat" usage amounts:

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Alum

Re: Data Nonsense

Hello eathomasii,

We appreciate the post. As mentioned our data graphs have not changed drastically to the point where you can't see what you've always been able to see. Take a look at Gwalks pictures. What was added mainly consists of a more comprehensive depiction of weekly and monthly usage. 

Also, if you think that our equipment or some other factor is causing what you have been experiencing we have a test to help with pinpointing some things for you. Take a look at this graph and follow the directions:


Please make sure to crop out your SAN when posting the screenshots. We hope to hear back from you soon.

Thanks,
Chris
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New Member

Re: Data Nonsense

I was told the Feds as usual are the blame and the reason for the data restrictions. I was told by at least 2 different techs at Tier 4 that the technology is there to give more data and faster speeds, they are just waiting on permission from the FCC to use it. He said when it comes on line they will be unlimited and be able to compete with cable and phone. Personally, I haven't checked any other satellite providers, so this may or may not be true. All I know, is for the ridiculous amount of money I'm paying, I should be getting a lot more data than I get. $350+ per month is pathetic.
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Advanced Tutor

Re: Data Nonsense

I was told the Feds as usual are the blame and the reason for the data restrictions. I was told by at least 2 different techs at Tier 4 that the technology is there to give more data and faster speeds, they are just waiting on permission from the FCC to use it. He said when it comes on line they will be unlimited and be able to compete with cable and phone. Personally, I haven't checked any other satellite providers, so this may or may not be true.
Whoever told you that is full of feathers. By definition, you cannot get "unlimited" service from a satellite that can only pass 100 Gbps maximum.
All I know, is for the ridiculous amount of money I'm paying, I should be getting a lot more data than I get. $350+ per month is pathetic.
What are you comparing your current plan allowance to? What else is available in your area?

If you can get it, try Verizon. Last time I checked, they wanted $770 for 100 GB/mo.

Or try AT&T. They only want $750 for 100 GB/mo.
El Dorado Networks |Diamond Springs, CA | eldoradonetworks.com
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New Poster

Re: Data Nonsense

I can't tell by the fuzzy image....does the last pic show hour by hour?    And why do all the screen shots on this site always look so bad?
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Honorary Alumnus

Re: Data Nonsense

Click on the pic for a larger image
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Assistant Professor

Re: Data Nonsense

If you click on the image a picture opens which is bigger and clearer, just how the site is setup.

And depends on the size and resolution of original picture posted.