I too am very disappointed with this service. The speeds are super slow and we aren't even given close to the amount of data we would receive if with another company. I know because I was with ATT forever before I moved here to my current address and needless to say, ATT does not cover the area. :-( I settled to get hughesnet bc I needed internet and wifi services wich of course hughesnet doesn't provide wifi... I was using my old wifi box I purchased from ATT and bc the data is so little, in two days we have exceeded usage. Last month, I just told my kids to use the home internet only for emergencies...basically for me to post my online homework assignments. My children now walk to the public library up the street for their wifi needs... (sad, I know) and we don't use the wifi box at all anymore. I am about to just add another wireless internet service to go with this (paying double I know) bc it's just entirely too high to cancel the contract early, which I feel is robbery bc the service is so poor to begin with. No wonder we are all made to go into a contract and charged so much money to opt out early,.... they know this service sucks and I will never recommend it to another friend ever again.
Kathisa Macon (unhappy customer)