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GeneHagberg
Freshman

Data Tokens

I have 144.2gb of unused data tokens that I purchased, and would like to receive a refund for them.

 

Back during the Christmas holidays, HughesNet had a sale on data tokens; buy 5gb for $15 and receive 3gb free. That reduced the cost to $1.875 per gb. I don’t remember the exact amount, but I purchased over $300 worth of data tokens. At that time, I was typically using more than my 20gb monthly allowance. Now, I find that I don’t usually use my entire data allowance, and I could use the money.

 

The value of the remaining data tokens is approximately $270. Since these data tokens have not been used, and probably will never be used. Please consider my request for a refund.

1 ACCEPTED SOLUTION

Good morning all,

 

Once tokens are applied to an account, they cannot be taken back. We don't refund tokens. Your feedback has been discussed and sent up for consideration, thank you!

 

-Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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