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Data Vaporizing

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TechWarrior
Freshman

Data Vaporizing

Got up this morning, June 1, beginning of a new data cycle  and noticed that I had used 241 Meg of our daytime data before the daytime data allotment was running for the month.   Our overnight hours are from 12AM to 8 AM.   At 5:45 AM 241 Meg was missing.

How is this possible since it was before the data stream had even started!?   I'd love a tech support answer on this one.

Cheers!

1 ACCEPTED SOLUTION

Based on everything you have shared with us, you are probably correct that the 12 am to 2 am window was when the data was downloaded - since I was under the impression 12 am was the sacred overnight time -(ok, I was told 2 years ago that midnight was the beginning of the overnight period by one of the reps).   I'm setting up my airport to turn off access for devices until 2:01 am.    I recall a similar issue last year but not a single rep figured out it could be the time factor...

 

No need for Liz to throw me a token bit of data but thanks for the info.

 

Lloyd Sherman

 

 

 

 

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