Welcome to the community and thank you for posting. I have run some diagnostics on the account, and I do not see any errors or any issues with the speeds on our end. I can see that you run out of data fairly quick. What do you use the internet for?
I do not see any issues with data loss. However, I would recommend switching your devices from the 5 GHz network to the 2.4 GHz network because your devices are not getting the best signal to the modem on the 5 GHz network. Please let me know if this helps. Thank you.
I have made some adjustments to the modem in hopes you see improvements. I would also recommend unplugging the modem for about 30 seconds from the wall outlet to complete the adjustments and restart the system. I always suggest being on the 5 GHz when you are within 10ft, and if any further than that be on the 2.4 GHz. This is just to be sure you are getting the best signal to the modem. Please let me know if there are no changes.