Good to hear HTS got rid of some malware.
As to Net Guard reading "0", it is possible that HTS removes a component of Net Guard.
I would uninstall Net Guard, then re-install it.
As to getting "to far above": we try .. to make thread "linear" IE: Question, Answer.
As much as possible we try to keep a topic "on topic" as much as we can will still trying to respond to a users concerns.
Your thread for example did "range around" quite a bit .. we at a couple of junctures should have not allowed the conversation to stray "off the path" of investigating a given area.
One thing is, ..... this forum is hosted by Hughes to address Hughes related customer issues, in many cases, the problem lies beyond the Hughes connection itself .. and Hughes does sometimes give complementary HTS services.
We fellow users, hate to range to far afield of a real Hughesnet problem because this really isn't a "General Purpose" computer help forum but so many issues are interrelated.