I'm new to Hughesnet and trying to make a decision about switching from AT&T dsl to HN. The sales guy won't tell me what a realistic slowdown speed is, but the site says 150kbs. He said that with Smart browsing we won't see a real difference.
The problem is that we stream all of our TV so if it's going to be cut back that far then HN will be a no go. Even on the Ultra we will blow through our data limits. Any suggestions?
I already know that my usage will eclipse the data limits. It sounds like I just won't be able to get HN. I could handle it cutting the speeds back to say, 50%, but not to dial up speeds when we stream all of our TV.
Everyone was able to help me decide against HughesNet, but your dishonest sales reps are the ones that solidified the decision to not only never use your service but to also make sure that I warn everyone I know to avoid your service as well.
So you never used the service but are going to warn everyone to avoid it? The amount of streaming you're wanting to do even some cable internet providers now have limits on now.
The internet in the US at this time is not meant to be a full time, sole source for streaming TV and movies. Why there is also satellite television, and free over the air antenna, which you said you won't use. That is your choice but to blame HughesNet because you can't stream whatever, whenever and as much as you want is blaming the wrong people.
As far as the sales people, well they're sales people. Why I never purchase anything anymore based only on what a salesperson says.
Your serious stance is that the internet isn't made for streaming services, despite the growing number of streaming TV services? Do you understand how ignorant that statement is when you have every company in the market fighting for market shares of streaming TV? You have heard of services like Netflix, Hulu, ROKU, AppleTV, Amazon FireStick, Google Chromecast, and a handful more, right?
To be clear though, I won't use HN because of the customer service, though knowing now that it would never support my usage made it even easier. I will warn everyone I know about the deceptive sales practices. I managed salespeople for years and never once allowed a salesperson to get away with lying to customers.
"They're sales people" is a BS line and from what I can tell, I'm not the only person they've lied to. That's why I will warn everyone to stay away If they want dial up limitations and bad service then they will at least have the information to make that poor decision on their own.
The point you are missing is that a satellite connection is a connection type of last resort. It is intended for people that have no other high speed options.
Satellite can not, does not compare to ground based ISP's Ground based ISP's can add capacity to their systems if the demand is there, not so for a satellite ISP.
The satellites themselves are in geo-sync orbit .. once designed, built and launched they can not be repaired, they can not have their capacity increased. It (the satellite) is a machine .. and as such it is only capable do performing just so much "work" at a given instant. The ground facilitates known as Gateways that handle the uplink/downlink traffic also have their own capacity limits.
As to salesmen ...... never make a decision based on a single point of reference regardless of product or service. Every consumer has to perform due diligence to ensure the product or service meets their needs.
I concur with Gwalk. However since we've answered your questions and you've made a decision I will go ahead and close this thread. I hope everything goes well with the ISP you do chose to subscribe with.