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Data usage

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New Member

Data usage

When I signed up I was told that I would get the first ten days of data due to updates that WILL occur on my computers due to me switching from dial-up (ughh).  My data usage now shows only 42% data left and I have only used the service for 1 week?!?  Am I truly going to be out of data or be running at dial-up speeds after only 2 weeks?  Any help appreciated.

Gerry

5 REPLIES 5
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Honorary Alumnus

Re: Data usage

If you were quoted 10 days you must be on the Spaceway3 HN9000 system.

The plans available for that system are very small with two plan levels. One at 5 GB Anytime and the second at 10 GB monthly anytime.

Even though your data bucket will be refilled daily for 10 days you very easily could use 58% of 5 0r 10 GB between refills.


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Assistant Professor

Re: Data usage

And if you're using that much data during your "grace" period then you'll really need to limit yourself once the monthly capped allowance kicks in. Or yes, you will be out of data every month within two weeks, maybe sooner.
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New Member

Re: Data usage

If you now are on Windows 10, make sure you select "Metered" network. It will help tremendously with Win 10. I keep hollering at Microsoft about letting people select the download times for Satellite customers especially, as they are all pretty much on Metered Networks. But....So far it falls on deaf ears. They seem to be all knowing and all powerful. Would that I was that wonderful!! 
Highlighted
Honorary Alumnus

Re: Data usage

Be aware that without a registry change that changing your setting to "metered" will only affect those computers connected wirelessly.

Wired computers will ignore the setting change.


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Moderator
Moderator

Re: Data usage

Hi Gerry,

Thanks for posting and welcome to the community! Gwalk and BirdDog are correct in their posts. Here are some additional tips to help you manage your 10 GB of Anytime Data:

- more devices are capable of connecting to the internet: phones, tablets, gaming consoles, SmartTVs, and even refrigerators can connect wirelessly to the internet. Keep track of what devices you leave running on Wi-Fi.

- automatic-updates: your computer and any other programs you use will often keep working in the background, even if you're not actively using that program, in order to keep your system/program up-to-date. Anti-virus programs will periodically use your internet connection to check back with their malware database for any updates. You should have an option to turn off auto-updates and/or schedule them for a later time.

- multimedia content: Netflix, Hulu, YouTube, Facebook, Tumblr, Instagram, news sites, and other websites will contain videos, animated gifs, and sound clips that may start playing as soon as you land on the site. So much content, so easily available almost everywhere on the internet. For starters, try disabling auto-play video on Facebook:
https://community.myhughesnet.com/hughesnet/topics/how_to_disable_autoplay_videos_on_facebook or adjusting your Netflix playback quality to SD: https://help.netflix.com/en/node/87

-DirecTV On Demand or the Dish Hopper can use A LOT of data, you may want to disconnect it when not in use.

- more data sources can be found here, as posted by a fellow community member: https://community.myhughesnet.com/hughesnet/topics/data-usage-sources-common-and-not-so-common

The most important tool to download is the Status Meter, available in the Customer Support Center, so download that if you haven’t already: supportcenter.myhughesnet.com

Finally, to avoid any surprise downloads, you may want to look into using a third-party data monitoring program to help you pinpoint the programs on your PC that use the most data. Community members have suggested and used GlassWire, so feel free to ask them for tips on using it: https://www.glasswire.com 

We suggest GlassWire because we cannot tell what used your data after the fact, but GlassWire can help.

If you have additional questions, let us know.

Thanks,
Liz
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