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Device isn't registered with service provider?

JosephDee
New Poster

Device isn't registered with service provider?

We just bought a new phone and replaced the existing, and functioning, cordless phone for our landlines. Now, when I try to call out, I here an automated voice telling me my device isn't registered and it doesn't offer anything for setting it up or registering. How can I register a device???

4 REPLIES 4
maratsade
Distinguished Professor III

Re: Device isn't registered with service provider?

Do you have HughesNet Voice?  I ask because HN doesn't support wifi calling -- and so whether it works or not is random. 

 


@JosephDee wrote:

We just bought a new phone and replaced the existing, and functioning, cordless phone for our landlines. Now, when I try to call out, I here an automated voice telling me my device isn't registered and it doesn't offer anything for setting it up or registering. How can I register a device???


 

JosephDee
New Poster

Re: Device isn't registered with service provider?

We have a 2 year commitment to HughesNet voice, and still no service through our phone 5 days later

maratsade
Distinguished Professor III

Re: Device isn't registered with service provider?

OK, cool, thanks for clarifying.  Next step: have you set up your HughesNet Voice device? See this document for how to do it. 

 

Liz
Moderator
Moderator

Re: Device isn't registered with service provider?

Good morning JosephDee,

 

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a case number or detailed explanation so we can better assist you.

 

Thanks,

Liz

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.