Device isn't registered with service provider?

[JosephDee]

We just bought a new phone and replaced the existing, and functioning, cordless phone for our landlines. Now, when I try to call out, I here an automated voice telling me my device isn't registered and it doesn't offer anything for setting it up or registering. How can I register a device???

[maratsade]

Do you have HughesNet Voice?  I ask because HN doesn't support wifi calling -- and so whether it works or not is random. 

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@JosephDee wrote:

We just bought a new phone and replaced the existing, and functioning, cordless phone for our landlines. Now, when I try to call out, I here an automated voice telling me my device isn't registered and it doesn't offer anything for setting it up or registering. How can I register a device???

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[JosephDee]

We have a 2 year commitment to HughesNet voice, and still no service through our phone 5 days later

[maratsade]

OK, cool, thanks for clarifying.  Next step: have you set up your HughesNet Voice device? See this document for how to do it. 

[Liz]

Good morning JosephDee,

It's been a while since we last heard from you, so we will close this thread. If you still have concerns, please start a new thread and include a case number or detailed explanation so we can better assist you.

Thanks,

Liz