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Diag Code?

New Member

Diag Code?

Hi All,
Really slow connection and Diagnostic Code:0000-0000-0200-0003?
Anyone know what that is?
Thanks,
Lou
2 REPLIES 2
Associate Professor

Re: Diag Code?

New Member

Re: Diag Code?

Good afternoon Lou, 

Welcome to the community and thank you for reaching out to us for help. I see that Charles answered your original post correctly, thank you Charles! That error code could signify a downlink issue, if the error persists check to see if the cables are "snug". If the TRANSMIT and the RECEIVE LEDs come on then you should be fine. I was able to locate your site and ran our remote diagnostic tools and found your site to be operating normally, with no errors today. Do you have any other questions or concerns? I'll look forward to hearing from you.

Thank you,

Miles