The modem/router does have port mapping/triggering available, but I don't think we have a public facing IPv4 address... IPv4 addresses have dried up, haven't been available for a long time now. We do however have public facing IPv6 addresses.
I am aware of the lack of IPv4 addresses. I will look into IPv6 addresses to see if I can use them. I need a public IP address to reach control control elements internal to my LAN.
I'm assuming Gen5 uses an H2000 modem/router? Does this router have an IPv6 to IPv4 transition method - which would allow a IPv4 LAN to communicate from the internet using IPv6? Can the Gen5 modem/router have a fixed IPv6 address? Can an external IPv4 device use a specialized IPv6 address containing the LAN IPv4 address or port to access internal to the LAN?
I was able to get the port forwarding working on my HT2000 which I just had installed a couple days ago. But, I have to use the "WAN IP" listed in the router main page. I cannot use the IP address that others see as my external IP. I guess Dynamic DNS doesn't work with IPv6, at least with google domains it doesn't
Thanks for posting, these are great questions. Regarding your static IP concern, we currently have no plans for static IPs on Gen 5.
Well that pretty much negates any abililty for me to control thermostat or cameras from a remote location. Not a very useful service for me and I'll have to find another provider once my current equipment is unsupported.
I am trying to get two survellience cams going. How did you get port forwarding to work?
Please lots of details, I am completely lost right now and normally I am pretty tech savvy.
Jim, How were you able to get the NAT to work. I setup my system by connecting to one of the ports on the HT2000 and gave an internal IP of 192.168.42.150 which is on the Modems internal network. I then turned on port forwarding to this device for telnet port 23 but will not connect. I am using the WAN IP address listed on the Modem but nothing. Call Tech support but they know nothing of this. Any help would be appreciated.