Has anyone found a way to fix the double NAT issue on Xbox One. Would something like a LinkSys work to reroute for one address? Turn off the wifi on the modem? I'm so confused at this point. Any help would earn you a gold star!! Thanks.
First I called HughesNet, they told me to call Xbox. I spent all day fartin' around with Xbox and the settings. Xbox couldn't help. So I called HN tech support. She told me the only way to fix it was to go back to the GEN4 modem instead of using GEN5. I told the HN guy what tech support said. He said no they wouldn't do it. I told him I wanted to talk to supervisor. He put me on hold for 20 min's and then came back and said "he spoke with the manager" and said no they wouldnt do it. He told me to call Xbox and ask for specific ports to be opened. So we did that. It still didn't work. We are limited in our internet choices out here. This is insane. There has to be a solution.
How are you guys connecting your Xbox Consoles? They should be connected directly to your HT2000w either via Wifi, or a network cable, with no third party router in between.
However, you will most likely still see Double Nat error (I think M$ calls this Strict NAT), as you are behing CGN (Carrier Grade NAT), and then local NAT at the modem level. There is no way around this, and there never will be, as port forwarding, and bridge modes are not available.
You may want to read over this article, and tell us what NAT type is being detected as referenced in that article, as you should be able to game with friends regardless as long as they fall in one of the green checks when compared to your NAT Type.
https://support.xbox.com/en-US/xbox-one/networking/nat-error-solution
You forgot to post the link to the article.
And I was hoping you'd see this thread. I knew you'd have knowledge about this topic.
Edit. Removed link. It was to the wrong article.
Sorry to hear you are leaving devildog2684...
Could you tell us exactly how your Xbox One is connected to your network? Are you using a third party router at all by chance?
Have you tried a hard reset on your Xbox One to force it to perform uPnP again?
We tried all sorts of configurations and also plugging it directly in. Nothing worked so we are having a tech guy come out tomorrow.
Hrm, did you try resetting the xbox as described in the article I mentioned in my last post to get it to perform upnp? When doing this, make sure you reboot your modem just prior to doing this on the Xbox.
Yea, we did....thank you for all your help.
The only other thing I can even think of suggesting is disabling IPv6, and manually set an IPv4 address on your Xbox One that will work with your local network...
It's worth a shot. Thank you.
Hi Raganrsx,
I see it's your first post here, so welcome to the community! Did you catch C0RR0SIVE's posts earlier in this thread? He has some good explanations and things to try. Good luck!
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