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Download from apple store

Moderator

Re: Download from apple store

Hi Daneg007,

 

Welcome to our community! I'd be happy to help you get this issue resolved but first need to get some specifics. When you attempt the update do you receive an error or failed message? Is it any app in the store or a few specific apps/updates?

 

Thanks

Amanda

Tags (2)
Freshman

Re: Download from apple store

Downloading thru the app
Freshman

Re: Download from apple store

Using app
Freshman

Re: Download from apple store

Tried 2 consecutive days...same results
Freshman

Re: Download from apple store

Click on app store icon
Put in apple id and pw
Click get/install....
Error 500
Freshman

Re: Download from apple store

Tried iTunes too...similar problem.
Downloads from sites other than apple store are ok
Freshman

Re: Download from apple store

Got an error 500
Freshman

Re: Download from apple store

Error 500 happens with any download. From app store.
Senior Instructor

Re: Download from apple store

Error 500 is a server error. If you're consistently getting that, it's possible this is a really bad DNS entry problem that's propagated throughout your local network. Recommend:
1. Powering off all devices connected to the modem via wifi or ethernet cable.

2. Powering off the modem by unplugging the power cord from the wall.

3. Wait 60 seconds, then plug the modem's power cord back into the wall.

4. Wait another 60 seconds or so and repower your devices.


* Disclaimer: I am a HughesNet customer and not a HughesNet employee. All of my comments are my own and do not necessarily represent HughesNet in any way.
Moderator

Re: Download from apple store

Could you also try checking the date and time on your Mac? According to Apple this can cause connection issues to the store.