Hughesnet Community

Downloads slowed to a crawl on Gen 5

cancel
Showing results for 
Search instead for 
Did you mean: 
denlow
Freshman

Downloads slowed to a crawl on Gen 5

I have been having issues this afternoon / evening with downloading e-mails. When I ran a Hughnet Speedtest it took nearly 4 minutes to download the 2mb file. Results were: download 0.07 Mbps and upload 1.35 Mbps. 

Is there another system issue I should be aware of?

Thanks

dale

4 REPLIES 4
bluebridge
Freshman

I also have horribly degraded download speeds this evening.  0.17, 0.23, and 0.80 so far via Hughes speedtest. Screen Shot 2018-01-15 at 9.14.48 PM.png

Also, I am on beam 51 of Echostar 19.

Screen Shot 2018-01-15 at 9.19.02 PM.png

Still no improvement! Last speed test took 4 minutes to complete. DL 0.24 Mbps and UL 1.12. This is causing problems trying to download my emails. Please Help

Where do you find the beam, etc you are on?  

Our Gen5 has been crappy since converting from Gen 4 on Oct 19, 2017, many time upload faster than download, a Hughes Tecnician even replace modem & the unit on the dish Jan 5 with no changes.  Back to engineers again.  Thought it mught be fixed since it did speed up a few times this past week during testing but now back to crappy and erradict with upload speed greater than downloads.  The fact that it does get into the 60 - 180% range at times does suggest  that the Hughes system can do it, kind of like the first two steps out of the starting blocks are quick but slow to a walk soon thereafter.  Gen 4 was more reliable in speed.  So frustrating, can't even download a software update - keep getting disconnected.  So frustrating & disappointing.

 

01/19/2018 09:50 AM    1899  2227 Yes
 01/19/2018 09:48 AM   3141  2719 Yes
01/19/2018 09:47 AM    2274 2752 Yes
01/19/2018 09:45 AM    5140 2295 Yes
01/19/2018 08:03 AM  25247 2851 Yes
01/19/2018 08:01 AM  31395 2773 Yes
01/19/2018 08:00 AM  19669 2958 Yes
01/18/2018 03:19 PM  42280 2919 Yes
01/18/2018 03:18 PM  42418 2899 Yes
01/17/2018 03:05 PM  38754 2597 Yes
01/17/2018 03:02 PM  39800 2704 Yes
01/17/2018 03:00 PM  37223 2574 Yes
01/17/2018 02:58 PM  41088 2700 Yes
01/17/2018 02:56 PM    1395 2674 Yes
01/15/2018 09:41 AM  32593 2721 Yes
01/15/2018 09:39 AM  14152 2492 Yes
01/15/2018 09:37 AM    8463 2110 Yes
01/15/2018 09:36 AM  41373 1502 Yes
01/05/2018 11:28 PM      777 1888 Yes
01/05/2018 11:26 PM      407 2183 Yes
01/05/2018 11:17 PM  15578   655 Yes
01/05/2018 11:16 PM  16394   716 Yes
01/05/2018 11:14 PM     985  1208 Yes New modem
01/05/2018 11:08 PM   4635  2469 Yes
01/05/2018 11:07 PM   4385  2624 Yes  New dish rceiver thing-a-ma-juggy
01/05/2018 10:41 PM     923  2506 Yes
01/05/2018 10:28 PM     212  1429 Yes
01/05/2018 10:24 PM   1528  1525 Yes
01/05/2018 10:20 PM     617  2590 Yes
01/05/2018 10:18 PM     145  1179 Yes
01/05/2018 10:13 PM     880  2232 Yes
01/05/2018 03:35 PM 21733  2908 Yes
01/05/2018 03:33 PM 19465  2728 Yes
01/05/2018 03:32 PM 29273  3005 Yes
01/05/2018 03:31 PM   1203  3065 Yes
01/05/2018 01:05 PM     439    758 Yes
01/05/2018 11:55 AM     558    605 Yes
01/05/2018 11:53 AM   1362  1741 Yes
01/05/2018 09:17 AM     285  2750 Yes
01/05/2018 09:13 AM     262  2546 Yes
01/04/2018 11:32 PM   2611  2724 Yes
01/04/2018 10:19 AM 12202  2672 Yes
01/04/2018 10:18 AM 14989  2493 Yes
01/04/2018 10:16 AM   2377    543 Yes
01/04/2018 10:15 AM 29354  2580 Yes
01/04/2018 10:14 AM   2031  2910 Yes
01/04/2018 10:12 AM  1579  2338 Yes
01/03/2018 10:23 AM  1965  2626 Yes
01/03/2018 10:21 AM  1145  2847 Yes
01/03/2018 10:20 AM  1066  1502 Yes
01/03/2018 10:19 AM  4732  2824 Yes
01/03/2018 10:17 AM    216  2594 Yes
01/03/2018 10:14 AM  1161  2485 Yes
01/02/2018 11:41 PM    609  2567 Yes
01/02/2018 11:39 PM  1039 1254 Yes
01/02/2018 11:38 PM 14877 2242 Yes
01/02/2018 11:36 PM   7541 2312 Yes
01/02/2018 09:21 AM  3373 2428 Yes
01/02/2018 09:20 AM  8381 2687 Yes
01/02/2018 09:17 AM  5656   701 Yes
01/02/2018 09:16 AM  1782 2247 Yes
01/02/2018 09:15 AM 10426 2796 Yes
01/02/2018 09:14 AM  3564 2550 Yes
01/01/2018 10:34 PM 45065  646 Yes
01/01/2018 10:32 PM 46417  647 Yes
12/28/2017 11:18 AM  4468 3075 Yes
12/28/2017 11:17 AM   208 2904 Yes
12/28/2017 11:14 AM   220 2902 Yes
12/23/2017 08:56 AM  1004  722 Yes
12/23/2017 08:55 AM   968 2497 Yes
12/23/2017 08:53 AM  1222 2565 Yes
12/23/2017 08:51 AM  1065 2387 Yes
12/22/2017 02:53 PM    704 1345 Yes
12/22/2017 02:51 PM    800 1425 Yes
12/22/2017 10:01 AM   775 1498 Yes
12/22/2017 10:00 AM  1124 1735 Yes
12/22/2017 09:27 AM   185 1454 Yes
12/22/2017 09:23 AM   184 1310 Yes
12/21/2017 02:41 AM 18245 3041 Yes
12/21/2017 02:39 AM 17023 3595 Yes
12/20/2017 04:15 PM  1111 2847 Yes
12/20/2017 04:13 PM   985 2492 Yes
12/20/2017 04:10 PM   969 2654 Yes
12/20/2017 07:40 AM  1155 2659 Yes
12/20/2017 07:10 AM  1102 3121 Yes
12/20/2017 07:09 AM  5729 3471 Yes
12/20/2017 05:16 AM  1178 3492 Yes
12/20/2017 05:15 AM  1612 3076 Yes
12/20/2017 05:14 AM  1128 3550 Yes
12/19/2017 08:40 AM  1212 2908 Yes
12/19/2017 08:38 AM  1113 2804 Yes
12/19/2017 08:36 AM  1090 2736 Yes
12/18/2017 10:41 AM  1048  698 Yes
12/18/2017 10:38 AM   252 1850 Yes
12/18/2017 10:36 AM  2079  734 Yes
12/18/2017 10:35 AM  1253 2617 Yes
12/17/2017 10:48 AM   597 2233 Yes
12/17/2017 10:45 AM   871 1805 Yes
12/14/2017 05:38 PM   342  616 Yes
12/14/2017 05:36 PM   308 2304 Yes