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Dramatic and continuous slow response time.

GabeU
Distinguished Professor IV

Re: Dramatic and continuous slow response time.


@Kirk Merley wrote:

Thank you, Maratsade, for your considered, informative, comforting and sympathetic response.  


You do realize that maratsade's reply was not to you, right?


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
Kirk Merley
Sophomore

Re: Dramatic and continuous slow response time.

If it wasn't directed at me, that is not clear.  It was in the thread I started.  Whether it was, or wasn't... that is a poor attitude to express towards a user who is obviously having problems.  If I come out on this site, it is for help... telling me to cancel if I don't like it is a poor attitude from someone who is annointed with the responsibility to help customers.

GabeU
Distinguished Professor IV

Re: Dramatic and continuous slow response time.


@Kirk Merley wrote:

If it wasn't directed at me, that is not clear.  


maratsade quoted the person he was replying to, including their name.  Take a look at the reply again.  You probably just missed it.


Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
maratsade
Distinguished Professor III

Re: Dramatic and continuous slow response time.

Kirk, I wasn't telling the person to cancel. I was telling the person that cancelling is an option.  And it is. There comes a point when, if the servce is not working at all and can't be fixed, or if the person has had enough and doesn't want to even look for a fix, he or she may want/need to consider the option to cancel.   And many people who come here appear to be at that point, as seemed to be the case with the subscriber I replied to. 

 

I am not annointed with the responsibility to help customers, as I don't work for HughesNet.   This is a subscriber community. Those who work for HughesNet have the label "mod" next to their handles. 

 

Kirk Merley wrote:

IIf I come out on this site, it is for help... telling me to cancel if I don't like it is a poor attitude from someone who is annointed with the responsibility to help customers.