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E-mail Problem

Professor

Re: E-mail Problem

The problem is with Google, and they are working on it, apparently. You may want to send a complaint to them, since it's not a Hughesnet issue. 

 


@dwjeep wrote:

Same problem here.  I get a bounce back (a few days later) with the error: 554 5.4.7 [internal] exceeded max time without delivery. It is happening to when I send from my hughes.net account to a gmail account. I can send from my gmail account to another gmail account without any issues.     Please fix this!


 

Moderator
Moderator

Re: E-mail Problem

Good morning folks,

 

This should be resolved now. I tested this myself and was able to receive mail on a Gmail account. Please try it yourself and let me know if you're still having difficulty. If you are, PM me the sending email address and the receiving email address so I can send over to the admins to investigate.

 

  Your cooperation, patience, and understanding are much appreciated.

 

Thanks,
Liz

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Professor

Re: E-mail Problem

Works for me too.  Thanks for keeping an eye on this, Liz, even though it wasn't a Hughesnet problem. 

Freshman

Re: E-mail Problem

YAY! Smiley Very Happy It is working on my end too! Emails are going thru immediately. Thanks so much for following up with Gmail to help resolve.

Moderator
Moderator

Re: E-mail Problem

Hi folks,

 

Thank you for confirming that Gmail addresses are receiving your e-mails again. Your cooperation helped us greatly and we appreciate you sticking with us while we worked to get it sorted out. If you still have concerns, please let us know so we can re-escalate to the e-mail admins.

 

 

Thanks,
Liz

Did my post answer your question? Accept as Solution to help others find it faster.--------------------------------->

Freshman

Re: E-mail Problem

Liz,

Thanks for the follow up.  I have set up an e-mail account with another provider.  I have been using it to send to Gmail users.  In addition to keeping in touch with family and friends, I have a small business that relies heavily on e-mails.  I could not afford to wait any longer for HughesNet and Google to figure this problem out.

Regards, Dave 

Distinguished Professor III

Re: E-mail Problem

I'm a little late for the confirmation, but it's now working perfectly for me, too.  Smiley Happy


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