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Cy
New Poster

Email

I have not been able to access my email via Outlook or myhughesnet since last Monday.  Outlook gives me an Error 403, and myhughesnet says it cannot access my account.  What resolution/s are there for this.  I have called customer support but hold times are excessive.  Help!

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Liz
Moderator
Moderator

Hello Cy,

 

I see it's your first post here, so welcome to the community! Thanks for letting me know. I pulled up your account and made some adjustments to your e-mail accounts. They should be recognized as active once that status propagates throughout the system. You can try later this evening to see if you can access your e-mail again, but if not ready then, they should be accessible by tomorrow. 

 

Let me know if you have additional concerns.

 

Your cooperation, patience, and understanding are much appreciated.

 

If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.

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