Are you using HughesNet Webmail or something else? Do you get an error when trying to send emails?
Thank you for the clarification; I thought you probably meant HN Webmail but wanted to be sure. Several people have posted issues with HN Webmail, and the techs are working on it. The reps may reply to you this coming week if they need more info regarding your specific issue.
Ilovemyhorses wrote:
I used hughesnet webmail. It just says couldn't send and moves it to my outbox.
What happens when you kill your browser and go directly to https://email.hughes.net?
There seems to be a problem with the way the login is routing to webmail, so it may help to clear your browser cache and cookies first.
"app on my phone" isn't web mail. Double check your settings, they should be as follows:
Incoming mail settings:
server: mail.hughes.net
port: 995
"Use SSL" should be checked
authentication should also be set to your username and password.
Outgoing mail settings:
server: smtp.hughes.net
port: 465
"Use SSL" should be checked
authentication should also be set to your username and password.
Im having same issue.....
Techs are working on email issue. It can take time to identify the problem and fix it, so it may be a while.
kjf wrote:Im having same issue.....
It's been 2 weeks since I have been able to sign on to my email account. Who can I cantact with ability to 'fiox' the problem?
Robert E Cole
SAN: DSS30326515
11/15/2020
Phone call: 133971972
@maratsade wrote:Techs are working on email issue. It can take time to identify the problem and fix it, so it may be a while.
kjf wrote:Im having same issue.....
For several months I have been having the problem with emails receiving ok but could not send out. Last month they changed from Senacor to Zimbra which is more secure. Your suggestion to change incoming port to 995 and outgoing port to 465 and checking the "use SSL" worked.
Can anyone tell me why I can 't recieve emails, can't send any out, or sign into my account, rec2@hughes.net, using Firefox brpwser.
Are you able to you login using a different browser?
rec2 wrote:Can anyone tell me why I can 't recieve emails, can't send any out, or sign into my account, rec2@hughes.net, using Firefox brpwser.
I've spent most of today trying to get an answer, some have said they were going to call back, some have said contact Microsoft and connnected me to them, no one knew what "smtp.hughes.net" or what port should be anything. Just got off the phone and new response is working on it try back in an hour. HAHAHA
I haven't been able to send since November 3rd. Stopped receiving this afternoon. Hmph.
C'mon people.
P.S. I was previously told port 25 and port 110 with no SSL, did that change?
They are aware of the issue and working on it. Guesswork will not fix the issue; it makes sense to wait until the issue is fixed.
Incoming mail settings:
server: mail.hughes.net
port: 995
"Use SSL" should be checked
authentication should also be set to your username and password.
Outgoing mail settings:
server: smtp.hughes.net
port: 465
"Use SSL" should be checked
authentication should also be set to your username and password.
What clarification????
I'm sorry, I don't know what you mean.
rec2 wrote:What clarification????
CAN'T RECEIVE OR SEND EMAILS AS i CAN'T SIGN IN TO MY ACCOUNT AT HUGHES.NET.
11/15/2020
ROBERT E COLE
B1-368282382
PLEASE REFUND MY $$ FROM ACCESS TIME LOST