Emails won't send out

[Ilovemyhorses]

Can anyone tell me why I can recieve emails but can't send any out?

[maratsade]

Are you using HughesNet Webmail or something else? Do you get an error when trying to send emails? 

[Ilovemyhorses]

I used hughesnet webmail. It just says couldn't send and moves it to my outbox.

[maratsade]

Thank you for the clarification; I thought you probably meant HN Webmail but wanted to be sure.  Several people have posted issues with HN Webmail, and the techs are working on it. The reps may reply to you this coming week if they need more info regarding your specific issue. 

Ilovemyhorses wrote:
I used hughesnet webmail. It just says couldn't send and moves it to my outbox.

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[MarkJFine]

What happens when you kill your browser and go directly to https://email.hughes.net?

There seems to be a problem with the way the login is routing to webmail, so it may help to clear your browser cache and cookies first.

[Ilovemyhorses]

Well I use the app on my phone. I rarely ever break out my laptop. I cleared everything n nothing. I even unplugged my box for a bit and nothin. Yes, I have the Gen5. My email hasn't been sendin out since about Thursday that I know of. I wish they would hurry up n fix whatever is goin on.

[MarkJFine]

"app on my phone" isn't web mail. Double check your settings, they should be as follows:

Incoming mail settings:

server: mail.hughes.net

port: 995

"Use SSL" should be checked

authentication should also be set to your username and password.

Outgoing mail settings:
server: smtp.hughes.net
port: 465

"Use SSL" should be checked

authentication should also be set to your username and password.

[Ilovemyhorses]

Thank u. All of it is n has been set that way. I guessing it's the tech thing u mentioned earlier.

[kjf]

Im having same issue.....

[maratsade]

Techs are working on email issue. It can take time to identify the problem and fix it, so it may be a while. 

kjf wrote:

Im having same issue.....

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