Hi Todd,
I appreciate your patience. Your sales call review did indicate that the rep incorrectly alluded to "unlimited access", I do apologize for this. That rep no longer works for us, but your post provided an opportunity for us to refresh our sales training. Thank you again for letting us know.
You may call us at 301.428.5500 and refer to case # 100821828 to cancel without the Early Termination fee.
Please let me know if you have additional concerns.
Thanks,
Liz
If you have a tech or billing question and need help, please start a new thread in the appropriate board. Unsolicited Private Messages may not get replies.
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