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Extremely slow speeds at night

richknox
Sophomore

Re: Extremely slow speeds at night

Liz,


Try this url: http://testmy.net/db/3m6qadZ5n

Rich Knox

richknox
Sophomore

Re: Extremely slow speeds at night

BirdDog
Assistant Professor

Re: Extremely slow speeds at night

Would help a lot if following instructions here and post link to all tests. Step 9 is the key. Also do manual 12 MB for download and the most 2 MB for upload.

http://customer.kb.hughesnet.com/Pages/7001.aspx?_ga=1.217166102.1637919355.1393790956
richknox
Sophomore

Re: Extremely slow speeds at night

Look dude, I followed the instructions as best I could. My internet page does not show or at least I didn't see a way to share all my results.
richknox
Sophomore

Re: Extremely slow speeds at night

Try this - it shows up better on my iPad:
http://testmy.net/quickstats/Rich%20Knox
GabeU
Distinguished Professor IV

Re: Extremely slow speeds at night

That's the link needed.  You may not have seen it, but I posted it for you in a reply above.  

Ryzen 5 3400G | MSI B450M Pro-M2 MAX | 16GB Corsair Vengeance DDR4 3000 | XPG SX8200 Pro 512GB NVMe | Windows 10 Pro
BirdDog
Assistant Professor

Re: Extremely slow speeds at night

Cool, I'm a dude! I'm done, will let Gabe help you. I know "Champion" is a stigma in many cases and turns people off. He is very good and knowledgeable. Sorry I interfered. 
maratsade
Distinguished Professor IV

Re: Extremely slow speeds at night

Back to the dog house, Barbie. Smiley Wink
richknox
Sophomore

Re: Extremely slow speeds at night

Thanks for the help, Gabe. That speed test site is not in my favorites. I just did not see the link on my laptop.
Liz
Moderator
Moderator

Re: Extremely slow speeds at night

Good morning Rich,

Perfect, thank you for the URL and speed tests, these will do. I'll just run some new diagnostics to double-check your equipment then I'll escalate your case up to our engineers. Once I have any updates to share, I will post back.

Your patience and understanding are greatly appreciated.

Thanks,
Liz
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