I recently had my first real MAJOR problem with my system. The modem kept rebooting for no reason what-so-ever knocking me off the Internet as well as cut out my phone. The really bad thing was it started on a Friday night so I really had to wait until Monday for help. (I don't call phone support, I go straight to the big dogs)
Liz and Amanda jumped in and made sure that everything possible was done. It took a week to track done the intermittent problem but today I am back online without interruption.
Liz and Amanda are the best and I vote that they get a raise.
jezra, before you say it.....
YES