Open the modems SCC at 192.168.0.1
are both the icon at the top of the screen green?
Are you in FAP?
Yup, we have seen rhetoric but nothing factual.
For all we know the OP is in FAP or has a 30.1.1 code going that could be fixed in a few mouse click.
Here are the plans,what is offered varies by area: (click on pic to enlarge)I see that for my plan, the advertised speed is up to 10 down and 2 up. Just tested again, got 17.2 down and 1.3 up. Excellent! ETA: that said, I tested the speed at work and it's a lot more, like 32+ down. But I perceive it as being only a smidgen faster then HN. It doesn't feel twice as fast .
That up to crap is for the birds, as I said it jus took me 30 minutes to get logged onThat "up to crap" is how it is advertised and it's how it works due to the way the technology works So it took you 30 minutes to get logged on. Means there's an issue that needs to be worked on, which could very well be on your end. You can provide the information people ask you for and get this worked on, or you can sit at home and whine that it takes you 30 minutes to log on. Your choice, but you'd get better results if you actually did something about the problem.
So it took you 30 minutes to get logged on. Means there's an issue that needs to be worked onSpot on. This is not a speed issue - it's a connectivity issue.
So it took you 30 minutes to get logged on. Means there's an issue that needs to be worked onSpot on. This is not a speed issue - it's a connectivity issue.