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GEN4 Is Slow

Professor

Re: GEN4 Is Slow

That up to crap is for the birds,  as I said it jus took me 30 minutes to get logged on
That "up to crap" is how it is advertised and it's how it works due to the way the technology works   So it took you 30 minutes to get logged on. Means there's an issue that needs to be worked on, which could very well be on your end.  You can provide the information people ask you for and get this worked on, or you can sit at home and whine that it takes you 30 minutes to log on.  Your choice, but you'd get better results if you actually did something about the problem.
Distinguished Professor IV

Re: GEN4 Is Slow

dacarrigan,

Here's what you need to do to address your speed issues.

Create an account at http://testmy.net/.  While signed into that account, and using a single device connected directly to the modem with a LAN cable (NO ROUTER), perform a batch of three download tests using the manual 12MB test size, spacing each test five minutes apart.  If you can, run a batch of tests a few times throughout the day, preferably in the morning, afternoon and evening.  After you have run some tests, click on the Results tab, then copy the URL in the address bar of the Results page and paste it into a post on here.  It will look like the following, but with your testmy.net user name where it says [yourusername].

 http://testmy.net/quickstats/[yourusername]

Most important points...

Create an account at testmy.net
Run the tests while signed into that account
Run the tests with a single device connected directly to the Hughesnet Modem with a LAN cable (NO ROUTER)
Use the manual 12MB sized file for download tests
Space each test at least five minutes apart
Post your results here by posting the Results page URL, which will look like this... http://testmy.net/quickstats/[yourusername]
 

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Moderator

Re: GEN4 Is Slow

Hi dacarrigan,

We all want to help but need a starting line to get to the finish line. GabeU has given you the right instructions to begin.

Thank you,
Amanda
Advanced Tutor

Re: GEN4 Is Slow

So it took you 30 minutes to get logged on. Means there's an issue that needs to be worked on
Spot on. This is not a speed issue - it's a connectivity issue.
El Dorado Networks |Diamond Springs, CA | eldoradonetworks.com
Highlighted
Advanced Tutor

Re: GEN4 Is Slow

So it took you 30 minutes to get logged on. Means there's an issue that needs to be worked on
Spot on. This is not a speed issue - it's a connectivity issue.
El Dorado Networks |Diamond Springs, CA | eldoradonetworks.com