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GEN4 working fine!

Freshman

GEN4 working fine!

GEN4: So far so good. I've used this forum for problems before but I am cautiously optimistic about the consistent speeds I've been receiving so far with the new system. Thanks!
6 REPLIES 6
Alum

Re: GEN4 working fine!

That's awesome John. It's always great to hear good news. Thanks so much for posting! -Rocky
New Member

Re: GEN4 working fine!

Keep us updated. My speeds look like this.



And Hughes tells me this is acceptable service
Freshman

Re: GEN4 working fine!

Sorry Jerry. I suffered with the 9000 for so long and was very concerned about upgrading because of what I've read here re GEN4.

Installation was about 3 weeks ago. First weekend service was intermittent because of Aloha? Since then consistently getting 10 to 10.4 mbps download and around .86 mbps upload. Before GEN4 I was getting .50 mbps download and the service was almost unusable from 3PM to 9PM.

What speed test are you using? Why do you think there is such wide variances on speeds?

I tell my wife half-jokingly sometimes that we need to move back to town to get decent internet service. Ha!
John
New Member

Re: GEN4 working fine!

Hi Jerry, I'm sorry to see that your peak time speeds are still low and we are still looking into this. I'm glad to see that your speeds during the day are really good for your plan however.

Suz

08/26/2013 21:42:28 310 972
08/26/2013 21:22:28 272 825
08/26/2013 21:17:34 931 967
08/26/2013 21:08:02 731 839
08/26/2013 19:28:09 1233 982
08/26/2013 17:10:30 7856 903
08/25/2013 21:13:29 260 1012
08/25/2013 21:06:21 1432 996
08/25/2013 20:58:36 1770 988
08/25/2013 20:54:53 761 993
08/25/2013 17:53:06 7455 719
08/25/2013 17:30:19 2181 854
08/25/2013 17:02:14 7433 991
08/25/2013 12:08:21 8589 1030
08/25/2013 11:54:39 8007 1021
08/25/2013 09:42:56 9855 1009
08/25/2013 09:14:50 9099 923
08/24/2013 17:20:08 9978 1009
08/24/2013 14:35:56 9413 1029
Freshman

Re: GEN4 working fine!

Update:
System was in degraded state this morning: 30.1.1. Rebooted modem (new software downloaded) and all is well again.
New Member

Re: GEN4 working fine!

Hi John, I'm glad to hear that all is well. Hopefully this won't reoccur, but let me know if it does so that I assist in getting your concern addressed. Suz