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Gen 4 data vs Gen 5 data usage not better

Spectator

Gen 4 data vs Gen 5 data usage not better

I switched to gen 5 hoping that my data usage would be more effecient.....at least that is what I was told would happen. Gen 4 I had 15gb,  Gen 5 I have 30......my data is being used up faster than the gen 4. I have not changed anything I do. Half way thru the cycle with gen 4 I would be down to 5gb....half way thru the cycle on gen 5 I am down to 15 so its using almost twice the  data !!!! My internet use is limited to searches & browsing, facebook and email, NO movies, videos, games or data guzzler aps. I will still have to ad data by the time I get to day 20 as i did with gen 4

 

1 REPLY 1
Associate Professor

Re: Gen 4 data vs Gen 5 data usage not better

carolrees,

How many devices do you have connected to your HT2000w, and how are they connected?  Are they connecting through a router, or directly?  If "directly" how many are using wifi?
You may need to disable all your devices, and enable them, one at a time, till you find which one is using excessive data.