Beginning to think it was a mistake to upgrade to Gen 4 every night it slows down, sometimes I run across sites the thing just sits there & doesn' load the page it just drags. When I first got Gen 4 didn't have any problem but as of late it has turned me against it. I call tech support I get in every case someone I can't understand they talk too fast for one thing. In a one word for this service it has turned into Hate, it totally stinks. If I'd wanted service that slowed down at night I'd stayed with that pathetic HN 9000 system, this Gen 4 was hyped up to be so blazing fast. It has proved anything to me, I'm just totally disgusted completley with this Gen 4