I didn't see the other posts while I was typing, but the speeds you posted from Hughes' test indicate there may be a speed issue at times.
With that said, that red X on Association...I'm not sure. Hopefully someone with more knowledge of errors like that can give an idea of what that means and whether it could be a part of the problem(s) you're experiencing.
The reps also may chime in because of that, though I don't know for sure.
Team I need help... Looking at some of the speed test numbers I should have great access but I do not. Can anyone make figure this out?
This test is a little out there and not standard, but can you do the following?
1: Make sure Chrome is fully updated, should be version 62.0.3202.94
2: Head to the Chrome Extensions Store and install Page Load Time https://chrome.google.com/webstore/detail/page-load-time/fploionmjgeclbkemipmkogoaohcdbig?utm_source...
3: Visit a known series of websites a few times, and log the minimum, maximum, and average time it takes for the page to load.
4: Report back with the websites visited, and the times you logged using that extension, if possible, get screenshots of the extension after a page has loaded so we can see all metrics. Similar to below.
Sorry for going a little off topic, but I had no idea an extension like that existed for Chrome. It will certainly come in handy. Just installed it to try. Your own site (basix) takes quite a while to load (42.3s). LOL.
I dunno and not trying to stir the pot but my speed and browsing is fine on Gen4. I have periods of very low speeds during prime time also. It doesn't last for long though, maybe a few hours.
Anyway, just a Gen4 user input for comparison.
My result stats. As you can see, periods of very slow speed. I've learned to deal with it, it is satellite. http://testmy.net/quickstats/BirdDog2017
Funny thing is, I can usually stream Netflix at low definition even when speed is bottomed out.
I am actually alittle excited with using updated google chrome on the laptop with the LAN line but other browsers/ connected devices via wifi (cell/tablets) are still struggling to load pages. (firefox is current browser of choose with Windows 10)
All using Chrome
No doubt about it, you have some kind of issue going on there. For ESPN to take 90 seconds and CNN to take 99 seconds...that's not good at all.
I don't know if ad blockers would help, but Adblock Plus and uBlock Origin are what I use with Chrome.
My ESPN and CNN results.
Yeah, something is horribly wrong, but I am not exactly sure... It looks like you are hanging at DOM for some reason...
That seriously makes me think and feel like Web Acceleration is broken for you for some reason, but you have already tried disabling it to see if it helped, correct?
Do you get similar Page Load Time results when WAS is disabled?
Since it's a holiday weekend, we probably wont hear till Monday from the reps, however, @Liz or @Amanda will have to forward this to engineering... It seriously feels like a Web Acceleration issue of some form as everything DOM handles should be pre-fetched by WAS if I am not mistaken.
@GabeU yes my website takes time to load... You know why as well.
After looking through this topic, it doesn't appear anyone may have suggested disabling WAS to see if performance improves, could you please try this, see how browsing feels, and post back with some results with page load time?
Please follow the directions below to disable Web-Acceleration.
1: Visit http://192.168.0.1 in your web-browser.
2: Click the "i" icon at the top of the HT1100/2000w System Control Center (also known as the SCC). It is highlighted in red in the image below.
3: Click on "Web Acceleration" then "Control" outlined in red.
4: Click on "Web Acceleration Enabled", this will change to an orange button that says "Web Acceleration Disabled".
5: Restart your browser and try using the service that isn't working, please let us know how that works for you.
Unlikely, but, it's worth a shot... Curious, when was the last time you physically power cycled your HT2000w?
Also, just an idea... It appears you might be using a laptop? Is it on Wireless right now? Could you tried a wired connection if so, just to rule variables out.