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Gen 5 issues

New Poster

Gen 5 issues

internet has basically been useless since 11/23 still not worrking, when they called me on December 13th they said they were working on getting it fixed...still nothing has happened when is this going to be fixed?!?!?!?!

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2 REPLIES 2
Distinguished Professor I

Re: Gen 5 issues

They don't have a specific date -- they're working on it; it takes time.

Freshman

Re: Gen 5 issues

If they have been having problems since 11/23 and it is now 12/28 then all us customers having issues should get a big discount added to out bill for service issues. Yesterday I couldn't even use the internet or phone even though it said I was connected. Couldn't reach any site and phone wouldn't even work and I have been having speed issues for awhile now.