I am appalled at the service I have with Hughesnet and the Gen5 equipment. I simply cannot browse sites like amazon.com, squareup.com, and many others.
I am now stuck after having bought the equipment and signed up for a 2 year contract. I am will see about the legal ways to return everything and get out of the contract.
I have been on the phone with tech support 2 or 3 times, each time over an hour.
Yes, I rebooted the modem. Yes I disabled web acceleration.
I have seen other threads here which show other Gen5 users also are having the exact same issues, like:
https://community.hughesnet.com/t5/Tech-Support/GEN-5-Wifi-Router-Issues/td-p/75565
or
https://community.hughesnet.com/t5/Tech-Support/Issues-with-HT2000W/m-p/76115#U76115
What is this!? I am so angry after having invested over $400 including equipment and I simply cannot use the service for the most mundane things.
I can check gmail and make wifi phone calls, and that's pretty much it.
Is there any thing else I can try before going through legal ways of ditching this service and getting my money back due to Hughesnet not proviging their end of the contract?
My neighbors keep asking what do I think of the new service, and each time I tell them they just cannot belive it. I should have listened and gone with excede. Shame on me.
